Effective Date: 01 December, 2024
Who we are
At EU Properties, accessible from https://euproperties.net, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website. By using our website, you consent to the practices described in this Privacy Policy.
Our website address is: https://euproperties.net.
1. Information We Collect
We may collect the following types of information:
a. Personal Information Provided by You
- Name
- Email address
- Phone number
- Billing address
- Payment information (processed securely)
- Account login details
b. Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Cookies and usage data
c. Property Listing Information
- Property details, images, and descriptions submitted by agents, agencies, or property owners.
d. Comments
- When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
e. Media
- If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services.
- Process your transactions and manage subscriptions.
- Respond to your inquiries and provide customer support.
- Send promotional communications (with your consent).
- Comply with legal obligations.
3. Sharing Your Information
If you request a password reset, your IP address will be included in the reset email.
We do not sell or rent your personal information. However, we may share your information in the following cases:
- Service Providers: Third-party vendors helping us operate the website or process payments.
- Legal Obligations: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
6. Your Rights
Under GDPR and applicable laws, you have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for data processing.
- Request data portability.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Security Measures
We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
EU Properties
Phone: +382 68 552 442
