Refund Policy for EUProperties.net
Effective Date: 01.01.2025
1. Overview
Our refund policy applies to subscription services for listing properties on EUProperties.net. Due to the nature of digital services, refunds are only available within 7 days of purchase and only under specific circumstances outlined below.
2. Subscription Refunds
- Refunds will only be granted if a user has not used the subscription to list any properties.
- If you have used the subscription to list properties, a refund will not be issued.
- Refund requests must be submitted via email to [email protected] within 7 days of the purchase date.
- Refunds will be processed to the original payment method within 10 business days upon approval, all exchange fees incurred.
- Any banking fees or currency exchange costs associated with the refund will be deducted from the refunded amount.
3. Non-Refundable Items
- Any subscription that has been partially or fully used.
- Any promotional or discounted subscriptions.
- Any additional services, such as featured listings or ad promotions.
4. Cancellations & Renewals
- Users can cancel their subscription at any time, but the cancellation will apply to the next billing cycle. No prorated refunds will be issued for unused time.
- Subscriptions set to auto-renew will be charged automatically unless canceled before the renewal date.
5. Late or Missing Refunds
If you have not received your refund:
- Check your bank account again.
- Contact your credit card company, as processing time may vary.
- Contact your bank, as there may be a processing delay.
- If you have completed these steps and still haven’t received your refund, please contact us at [email protected].
6. Need Help?
For any questions regarding refunds, cancellations, or billing, please contact us at [email protected] .
By subscribing to EUProperties.net, you acknowledge and agree to the terms of this Refund Policy.
